Refund policy

We want Games for Tots to be a great fit for your family. If it isn't, we make getting your money back simple.

14-day money-back promise

If you're not happy with your membership, contact us within 14 days of your first payment and we'll refund it in full. This applies to the first payment of every plan: monthly, yearly, and lifetime.

Renewals

Monthly and yearly memberships renew automatically until you cancel. You can cancel at any time from My account, and you won't be charged again.

• Yearly renewals: if a yearly membership renews and you didn't mean to keep it, contact us within 7 days of the renewal date for a full refund of that renewal.
• Monthly renewals: monthly renewal payments are not refundable, but cancelling stops all future payments right away.

How to request a refund

Email support@gamesfortots.com from the email address on your account, or use our contact form and choose “Billing”. You don't need to give a reason, although we'd love to hear how we could do better.

What happens next

We'll confirm your refund by email. Refunds go back to the original payment method and usually appear within 5 to 10 business days, depending on your bank. Once a payment is refunded, access that it paid for ends.

Your legal rights

This policy doesn't limit any refund rights you have under the consumer laws where you live.